FAQ
Frequently asked questions
Do I need to know how to play already?
No. Our programs are designed for beginners: we start from the basics and everyone progresses at their own pace.
From what age can you join?
The Kids program welcomes children from age 6. Exact age ranges are shown on each program. [TO ADJUST]
Are adult beginners welcome?
Absolutely! The Adults program is designed for adults who are starting out or getting back into basketball.
Where do sessions take place?
In Montreal. The exact address of each session is shown when booking and in the confirmation email. [Locations to be confirmed]
What should I bring?
Clean indoor shoes, comfortable sports clothes and a water bottle. Basketballs are provided.
How do I book a session?
Choose a program, pick a date and time slot in the calendar, select the participant, then pay online. You'll receive an email confirmation.
How does payment work?
Payment is made online, in Canadian dollars, via Stripe (credit/debit card, Apple Pay, Google Pay where available). Your spot is only confirmed once payment is validated. We never store your card details.
Can I cancel a booking?
Yes, from your account. You get a full refund up to 48 h before the session. If the coach cancels a session, you are fully refunded. See the cancellation policy.
Do sessions run all year?
Sessions are scheduled in blocks. The online calendar always shows sessions open for booking. [TO SPECIFY based on your season]
Can't find your answer?
Write to us